Frequently Asked Questions
HOW TO ORDER ?
- Go to the SHOP section or Collection section & browse through selection of available products
- Add & manage desired items into your cart
- Please double check the items in your cart as we would not be accepting cancellation of orders once your order is submitted/confirmed.
- Proceed to checkout and fill out the form before your screen
- Wait for an email confirmation from our online sales rep and your orders will be prepared and will be shipped soon
HOW TO CANCEL ORDER ?
- You can send us a message using the built-in chat option in the website
- You can also send us an email: thegoodlifemmxiii@gmail.com
WHEN WILL I RECEIVE MY ORDER ?
Please be informed that we have 1 day processing time before shipping time applies.
- Metro Manila & GMM Area - 1-2 days
- Luzon - 2-3 days
- Visayas - 3-5 days
- Mindanao - 5-7 days
- Bohol - 7-10 days
- Palawan - 7-10 days
- Batanes - 10-15 days
WHAT IS YOUR SHIPPING COURIER ?
Our main partner for shipment is Gogoxpress.
https://www.gogoxpress.com/
HOW MUCH IS THE SHIPPING FEE ?
- Metro Manila & GMM Area - Php 120
- Luzon - Php 140
- Visayas - Php 160
- Mindanao - Php 180
- Bohol - Php 180
- Palawan - Php 200
- Batanes - Php 280
*Price presented are starting price and it may vary depending on the total count of items you ordered